Cloud IT Service Management (ITSM) and Artificial Intelligence Trends
Cloud IT service management (ITSM) solutions have gained widespread adoption due to the expansion of the mobile workforce. This has caused a subsequent surge in security and privacy concerns across organizations. Furthermore, small and medium-sized enterprises are progressively moving towards cloud technology, which would eventually build up a profitable future for the industry. Add captionCloud IT Service Management All about the Cloud IT Service Management technology: What is cloud IT service management? Cloud IT service management is a way of implementing, managing, and providing IT services to meet the needs of an organization. It guarantees that a suitable mix of people, processes, and technology is in place to provide value. Implementation of ITSM can help to regularize processes through structured delivery and documentation. ITSM implementation also helps to save costs by creating a predictable IT department. Implementation of ITSM has the business benefits of...